Digitek uses three basic methodologies - Resource Management, Project Management and Contract Management.

Resource Management

Digitek Software Private Ltd. is commited to excel in three aspects of all engagements we undertake: Quality, Solutions and Service. Digitek’s consultants and management team practice professionalism in the true sense of the word, with no compromises. Digitek prides itself not only on our selection, and retention policies, procedures and processes, but also in our methods for managing a distributed workforce that is working at our clients’ locations. These processes, procedures, and methods are one part of maintaining our reputation and quality with our Clients.

Project Management

Using project management disciplines our approach that manages the processes, procedures, methods and tools starting with understanding and filling our client’s needs. It continues through the retention of the resources, accurate invoicing, and monitoring the quality performance of our deliverable.

The primary Project management disciplines that we use are:

  • Proposal Management
  • Project Planning & Monitoring
  • Change Management
  • Issue & Problem Management
  • Risk Management

Contract Management

Digitek prides itself as being a company that is easy to do business with, and being driven by quality and customer satisfaction. Our main aim is to be our clients’ preferred resource partner as a result of our quality and the ease of doing business with us. When new clients are established, we ensure that our processes align with the client’s procedures, and if necessary, we modify our processes and procedures to simplify the business interface.

We sincerely believe that clients not only measure our quality by the performance of our consultants, but by many other factors. These factors include, but are not limited to:

  • Ethics,
  • Easy to do business with,
  • Open communications and responsiveness,
  • Issues & Problem management,
  • Fairness in business dealings,
  • Accurate and timely invoicing,
  • Attitude of Digitek personnel.